Terms of service

Terms of Service – JioNaturally

Welcome to www.jionaturally.com, operated by JioNaturally (“Company”, “we”, “our”, or “us”). By accessing, browsing, or making a purchase on our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.

1. General

By using this website, you represent that you are at least the age of majority in your state or province of residence. If you are using the site on behalf of an entity, you represent that you have the authority to bind that entity to these Terms.

We reserve the right to update or modify these Terms at any time. It is your responsibility to review them periodically.

2. Products & Services

JioNaturally offers natural skincare and wellness products. While we strive for accuracy in product descriptions, packaging, and imagery, we do not warrant that the product descriptions or other content on this site are error-free, complete, or current.

3. Pricing & Payments

All prices are listed in INR and are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify pricing at any time without prior notice. Payment must be made in full at the time of placing an order.

4. Shipping & Delivery

Orders are processed within the timelines stated on the product pages. Delivery timelines may vary based on location and availability. JioNaturally is not liable for delays caused by logistics providers or natural disruptions.

5. Returns & Refunds

We offer a 7-day return policy from the date of delivery. Please refer to our Return Policy for detailed terms, conditions, and the return process.

6. User Responsibilities

You agree not to use the website or its content:

  • For any unlawful purpose

  • To solicit others to perform or participate in any unlawful acts

  • To violate any international, federal, or local regulations or rules

  • To infringe upon our intellectual property or that of others

7. Intellectual Property

All content on this website, including text, logos, graphics, packaging designs, and images, is the property of JioNaturally and is protected by applicable copyright and trademark laws. You may not reuse, reproduce, or distribute any content without our written consent.

8. Limitation of Liability

To the maximum extent permitted by law, JioNaturally shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of, or the inability to use, any of the products or services offered on this site.

In no event shall JioNaturally’s total liability exceed the amount paid by you for the product(s) purchased. This includes liability for any damage, injury, or loss arising out of or in connection with the use or misuse of any product.

9. Indemnification

You agree to indemnify, defend, and hold harmless JioNaturally and its affiliates, partners, officers, and employees from any claim or demand arising out of your breach of these Terms or violation of any applicable law.

10. Governing Law & Jurisdiction

These Terms of Service and any separate agreements shall be governed by and construed under the laws of India, with exclusive jurisdiction in the courts of Kolkata, West Bengal.

11. Contact Us

For any queries regarding these Terms of Service, please contact:

JioNaturally Customer Care
Email: joy@jionaturally.com
Phone/WhatsApp: +91-8100383775
Hours: Monday–Saturday, 10 AM to 6 PM